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155 lines
21 KiB
155 lines
21 KiB
<HTML><HEAD><META content="text/html; charset=utf8" http-equiv="Content-Type"><SCRIPT language="JavaScript" src="resources/script.js" type="text/javascript"></SCRIPT><TITLE>Bug Reporting</TITLE></HEAD><BODY alink="#ff0000" bgcolor="#ffffff" leftmargin="4" link="#0000ff" marginheight="4" marginwidth="4" text="#000000" topmargin="4" vlink="#0000aa"><TABLE border="0" cellpadding="0" cellspacing="0" width="620"><TR><TD align="left" height="60" rowspan="3" valign="top" width="135"><IMG border="0" height="60" hspace="0" src="resources/logo.gif" vspace="0" width="135"></TD><TD align="left" colspan="4" height="5" valign="top" width="456"><IMG border="0" height="5" hspace="0" src="resources/line.gif" vspace="0" width="456"></TD><TD align="left" height="60" rowspan="3" valign="top" width="29"><IMG border="0" height="60" hspace="0" src="resources/right.gif" vspace="0" width="29"></TD></TR><TR><TD align="left" bgcolor="#0086b2" colspan="4" height="35" valign="top" width="456"><IMG alt="" border="0" height="35" hspace="0" src="graphics/bug-report-header.jpg" vspace="0" width="456"></TD></TR><TR><TD align="left" height="20" valign="top" width="168"><IMG border="0" height="20" hspace="0" src="resources/bottom.gif" vspace="0" width="168"></TD><TD align="left" height="20" valign="top" width="96"><A href="http://xml.apache.org/" onMouseOut="rolloverOff('xml');" onMouseOver="rolloverOn('xml');" target="new"><IMG alt="http://xml.apache.org/" border="0" height="20" hspace="0" name="xml" onLoad="rolloverLoad('xml','resources/button-xml-hi.gif','resources/button-xml-lo.gif');" src="resources/button-xml-lo.gif" vspace="0" width="96"></A></TD><TD align="left" height="20" valign="top" width="96"><A href="http://www.apache.org/" onMouseOut="rolloverOff('asf');" onMouseOver="rolloverOn('asf');" target="new"><IMG alt="http://www.apache.org/" border="0" height="20" hspace="0" name="asf" onLoad="rolloverLoad('asf','resources/button-asf-hi.gif','resources/button-asf-lo.gif');" src="resources/button-asf-lo.gif" vspace="0" width="96"></A></TD><TD align="left" height="20" valign="top" width="96"><A href="http://www.w3.org/" onMouseOut="rolloverOff('w3c');" onMouseOver="rolloverOn('w3c');" target="new"><IMG alt="http://www.w3.org/" border="0" height="20" hspace="0" name="w3c" onLoad="rolloverLoad('w3c','resources/button-w3c-hi.gif','resources/button-w3c-lo.gif');" src="resources/button-w3c-lo.gif" vspace="0" width="96"></A></TD></TR></TABLE><TABLE border="0" cellpadding="0" cellspacing="0" width="620"><TR><TD align="left" valign="top" width="120"><IMG border="0" height="14" hspace="0" src="resources/join.gif" vspace="0" width="120"><BR>
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<IMG border="0" height="14" hspace="0" src="resources/close.gif" vspace="0" width="120"><BR></TD><TD align="left" valign="top" width="500"><TABLE border="0" cellpadding="3" cellspacing="0"><TR><TD>
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<TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="ffffff" colspan="2" width="494"><TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="#039acc" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#039acc" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#039acc" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#0086b2" width="492"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="+1"><IMG border="0" height="2" hspace="0" src="resources/void.gif" vspace="0" width="2"><B>How to report bugs</B></FONT></TD><TD bgcolor="#017299" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#017299" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#017299" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR></TABLE></TD></TR><TR><TD width="10"> </TD><TD width="484"><FONT color="#000000" face="arial,helvetica,sanserif">
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<P> Please report bugs to <A href="http://issues.apache.org/jira/browse/XERCESC ">Jira</A>,
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the Apache bug database. Pick the product "Xerces-C++"
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using the following components:
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</P>
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<TABLE border="0" cellpadding="2" cellspacing="2" width="100%">
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<TR><TD align="center" bgcolor="#039acc" colspan="1" rowspan="1" valign="center"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="-1"><B><B>Component</B></B>
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</FONT></TD><TD align="center" bgcolor="#039acc" colspan="1" rowspan="1" valign="center"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="-1"><B><B>Description</B></B>
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</FONT></TD></TR>
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<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">DOM
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</FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Items specific to DOM
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</FONT></TD></TR>
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<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">SAX/SAX2
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</FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Items specific to SAX or SAX2
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</FONT></TD></TR>
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<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Non-Validating Parser
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</FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">General Parsing Problem
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</FONT></TD></TR>
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<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Validating Parser (DTD)
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</FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">DTD related parser issue
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</FONT></TD></TR>
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<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Validating Parser (Schema)
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</FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Schema related parser issue
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</FONT></TD></TR>
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<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Utilities
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</FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Items related to utilities like MessageLoader, Transcoder, NetAccessors, Platform specific utilities
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</FONT></TD></TR>
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<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Build
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</FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Problem with build, makefile, project files
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</FONT></TD></TR>
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<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Documentation
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</FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Documentation bugs such as FAQ, Programming Guide
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</FONT></TD></TR>
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<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Samples/Tests
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</FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Samples or test cases related issues
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</FONT></TD></TR>
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<TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Miscellaneous
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</FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Items not covered in other categories
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</FONT></TD></TR>
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</TABLE>
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<P>A copy of your bug report is sent automatically to the
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<A href="mailing-lists.html">Xerces-C++ development mailing list</A>.
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</P>
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</FONT></TD></TR></TABLE><BR>
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<TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="ffffff" colspan="2" width="494"><TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="#039acc" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#039acc" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#039acc" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#0086b2" width="492"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="+1"><IMG border="0" height="2" hspace="0" src="resources/void.gif" vspace="0" width="2"><B>Search first</B></FONT></TD><TD bgcolor="#017299" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#017299" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#017299" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR></TABLE></TD></TR><TR><TD width="10"> </TD><TD width="484"><FONT color="#000000" face="arial,helvetica,sanserif">
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<P> Check the <A href="http://issues.apache.org/jira/browse/XERCESC ">Jira</A> database
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before submitting your bug report to avoid creating a duplicate report.
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Even the bug has been reported already, you may add a comment to the existing report
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since your contribution may lead to a quicker identification/resolution to the bug reported.
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</P>
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<P> Here is the list of
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<A href="http://issues.apache.org/jira/secure/IssueNavigator.jspa?reset=true&pid=10510&statusIds=1">
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outstanding bugs</A> that are currently reported in Jira.
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</P>
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</FONT></TD></TR></TABLE><BR>
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<TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="ffffff" colspan="2" width="494"><TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="#039acc" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#039acc" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#039acc" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#0086b2" width="492"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="+1"><IMG border="0" height="2" hspace="0" src="resources/void.gif" vspace="0" width="2"><B>Write a good bug report</B></FONT></TD><TD bgcolor="#017299" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#017299" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#017299" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR></TABLE></TD></TR><TR><TD width="10"> </TD><TD width="484"><FONT color="#000000" face="arial,helvetica,sanserif">
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<P> Writing a useful bug report, which makes the bug reproducible, is the first step
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towards the resolution of the bug. Specifics about the bug, like
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</P>
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<UL>
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<LI>Xerces-C++ version number</LI>
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<LI>Platform</LI>
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<LI>Operating system and version number</LI>
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<LI>Compiler and version number</LI>
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<LI>The XML document (or excerpt) that failed</LI>
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<LI>The C++ application code that failed</LI>
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<LI>Whether you built the Xerces-C++ library yourself or used the
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binary distribution</LI>
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<LI>What happened</LI>
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</UL>
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<P>
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are all necessary information to allow developer to reproduce,
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|
identify, evaluate and eventually, fix the bug, which is the very
|
|
purpose of your reporting of the bug.
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|
</P>
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<P>If you are providing a patch please review the information in
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|
<A href="faq-contributing-3.html#Submitting Patches">Submitting Patches</A>.
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</P>
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