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  1. <HTML><HEAD><META content="text/html; charset=utf8" http-equiv="Content-Type"><SCRIPT language="JavaScript" src="resources/script.js" type="text/javascript"></SCRIPT><TITLE>Bug Reporting</TITLE></HEAD><BODY alink="#ff0000" bgcolor="#ffffff" leftmargin="4" link="#0000ff" marginheight="4" marginwidth="4" text="#000000" topmargin="4" vlink="#0000aa"><TABLE border="0" cellpadding="0" cellspacing="0" width="620"><TR><TD align="left" height="60" rowspan="3" valign="top" width="135"><IMG border="0" height="60" hspace="0" src="resources/logo.gif" vspace="0" width="135"></TD><TD align="left" colspan="4" height="5" valign="top" width="456"><IMG border="0" height="5" hspace="0" src="resources/line.gif" vspace="0" width="456"></TD><TD align="left" height="60" rowspan="3" valign="top" width="29"><IMG border="0" height="60" hspace="0" src="resources/right.gif" vspace="0" width="29"></TD></TR><TR><TD align="left" bgcolor="#0086b2" colspan="4" height="35" valign="top" width="456"><IMG alt="" border="0" height="35" hspace="0" src="graphics/bug-report-header.jpg" vspace="0" width="456"></TD></TR><TR><TD align="left" height="20" valign="top" width="168"><IMG border="0" height="20" hspace="0" src="resources/bottom.gif" vspace="0" width="168"></TD><TD align="left" height="20" valign="top" width="96"><A href="http://xml.apache.org/" onMouseOut="rolloverOff('xml');" onMouseOver="rolloverOn('xml');" target="new"><IMG alt="http://xml.apache.org/" border="0" height="20" hspace="0" name="xml" onLoad="rolloverLoad('xml','resources/button-xml-hi.gif','resources/button-xml-lo.gif');" src="resources/button-xml-lo.gif" vspace="0" width="96"></A></TD><TD align="left" height="20" valign="top" width="96"><A href="http://www.apache.org/" onMouseOut="rolloverOff('asf');" onMouseOver="rolloverOn('asf');" target="new"><IMG alt="http://www.apache.org/" border="0" height="20" hspace="0" name="asf" onLoad="rolloverLoad('asf','resources/button-asf-hi.gif','resources/button-asf-lo.gif');" src="resources/button-asf-lo.gif" vspace="0" width="96"></A></TD><TD align="left" height="20" valign="top" width="96"><A href="http://www.w3.org/" onMouseOut="rolloverOff('w3c');" onMouseOver="rolloverOn('w3c');" target="new"><IMG alt="http://www.w3.org/" border="0" height="20" hspace="0" name="w3c" onLoad="rolloverLoad('w3c','resources/button-w3c-hi.gif','resources/button-w3c-lo.gif');" src="resources/button-w3c-lo.gif" vspace="0" width="96"></A></TD></TR></TABLE><TABLE border="0" cellpadding="0" cellspacing="0" width="620"><TR><TD align="left" valign="top" width="120"><IMG border="0" height="14" hspace="0" src="resources/join.gif" vspace="0" width="120"><BR>
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  29. <TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="ffffff" colspan="2" width="494"><TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="#039acc" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#039acc" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#039acc" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#0086b2" width="492"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="+1"><IMG border="0" height="2" hspace="0" src="resources/void.gif" vspace="0" width="2"><B>How to report bugs</B></FONT></TD><TD bgcolor="#017299" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#017299" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#017299" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR></TABLE></TD></TR><TR><TD width="10">&nbsp;</TD><TD width="484"><FONT color="#000000" face="arial,helvetica,sanserif">
  30. <P> Please report bugs to <A href="http://issues.apache.org/jira/browse/XERCESC ">Jira</A>,
  31. the Apache bug database. Pick the product &quot;Xerces-C++&quot;
  32. using the following components:
  33. </P>
  34. <TABLE border="0" cellpadding="2" cellspacing="2" width="100%">
  35. <TR><TD align="center" bgcolor="#039acc" colspan="1" rowspan="1" valign="center"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="-1"><B><B>Component</B></B>&nbsp;
  36. </FONT></TD><TD align="center" bgcolor="#039acc" colspan="1" rowspan="1" valign="center"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="-1"><B><B>Description</B></B>&nbsp;
  37. </FONT></TD></TR>
  38. <TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">DOM&nbsp;
  39. </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Items specific to DOM&nbsp;
  40. </FONT></TD></TR>
  41. <TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">SAX/SAX2&nbsp;
  42. </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Items specific to SAX or SAX2&nbsp;
  43. </FONT></TD></TR>
  44. <TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Non-Validating Parser&nbsp;
  45. </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">General Parsing Problem&nbsp;
  46. </FONT></TD></TR>
  47. <TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Validating Parser (DTD)&nbsp;
  48. </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">DTD related parser issue&nbsp;
  49. </FONT></TD></TR>
  50. <TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Validating Parser (Schema)&nbsp;
  51. </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Schema related parser issue&nbsp;
  52. </FONT></TD></TR>
  53. <TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Utilities&nbsp;
  54. </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Items related to utilities like MessageLoader, Transcoder, NetAccessors, Platform specific utilities&nbsp;
  55. </FONT></TD></TR>
  56. <TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Build&nbsp;
  57. </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Problem with build, makefile, project files&nbsp;
  58. </FONT></TD></TR>
  59. <TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Documentation&nbsp;
  60. </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Documentation bugs such as FAQ, Programming Guide&nbsp;
  61. </FONT></TD></TR>
  62. <TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Samples/Tests&nbsp;
  63. </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Samples or test cases related issues&nbsp;
  64. </FONT></TD></TR>
  65. <TR><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Miscellaneous&nbsp;
  66. </FONT></TD><TD align="" bgcolor="#a0ddf0" colspan="1" rowspan="1" valign="top"><FONT color="#000000" face="arial,helvetica,sanserif" size="-1">Items not covered in other categories&nbsp;
  67. </FONT></TD></TR>
  68. </TABLE>
  69. <P>A copy of your bug report is sent automatically to the
  70. <A href="mailing-lists.html">Xerces-C++ development mailing list</A>.
  71. </P>
  72. </FONT></TD></TR></TABLE><BR>
  73. <TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="ffffff" colspan="2" width="494"><TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="#039acc" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#039acc" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#039acc" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#0086b2" width="492"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="+1"><IMG border="0" height="2" hspace="0" src="resources/void.gif" vspace="0" width="2"><B>Search first</B></FONT></TD><TD bgcolor="#017299" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#017299" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#017299" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR></TABLE></TD></TR><TR><TD width="10">&nbsp;</TD><TD width="484"><FONT color="#000000" face="arial,helvetica,sanserif">
  74. <P> Check the <A href="http://issues.apache.org/jira/browse/XERCESC ">Jira</A> database
  75. before submitting your bug report to avoid creating a duplicate report.
  76. Even the bug has been reported already, you may add a comment to the existing report
  77. since your contribution may lead to a quicker identification/resolution to the bug reported.
  78. </P>
  79. <P> Here is the list of
  80. <A href="http://issues.apache.org/jira/secure/IssueNavigator.jspa?reset=true&pid=10510&statusIds=1">
  81. outstanding bugs</A> that are currently reported in Jira.
  82. </P>
  83. </FONT></TD></TR></TABLE><BR>
  84. <TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="ffffff" colspan="2" width="494"><TABLE border="0" cellpadding="0" cellspacing="0" width="494"><TR><TD bgcolor="#039acc" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#039acc" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#039acc" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#0086b2" width="492"><FONT color="#ffffff" face="arial,helvetica,sanserif" size="+1"><IMG border="0" height="2" hspace="0" src="resources/void.gif" vspace="0" width="2"><B>Write a good bug report</B></FONT></TD><TD bgcolor="#017299" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR><TR><TD bgcolor="#0086b2" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD><TD bgcolor="#017299" height="1" width="492"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="492"></TD><TD bgcolor="#017299" height="1" width="1"><IMG border="0" height="1" hspace="0" src="resources/void.gif" vspace="0" width="1"></TD></TR></TABLE></TD></TR><TR><TD width="10">&nbsp;</TD><TD width="484"><FONT color="#000000" face="arial,helvetica,sanserif">
  85. <P> Writing a useful bug report, which makes the bug reproducible, is the first step
  86. towards the resolution of the bug. Specifics about the bug, like
  87. </P>
  88. <UL>
  89. <LI>Xerces-C++ version number</LI>
  90. <LI>Platform</LI>
  91. <LI>Operating system and version number</LI>
  92. <LI>Compiler and version number</LI>
  93. <LI>The XML document (or excerpt) that failed</LI>
  94. <LI>The C++ application code that failed</LI>
  95. <LI>Whether you built the Xerces-C++ library yourself or used the
  96. binary distribution</LI>
  97. <LI>What happened</LI>
  98. </UL>
  99. <P>
  100. are all necessary information to allow developer to reproduce,
  101. identify, evaluate and eventually, fix the bug, which is the very
  102. purpose of your reporting of the bug.
  103. </P>
  104. <P>If you are providing a patch please review the information in
  105. <A href="faq-contributing-3.html#Submitting Patches">Submitting Patches</A>.
  106. </P>
  107. </FONT></TD></TR></TABLE><BR>
  108. </TD></TR></TABLE></TD></TR></TABLE><BR><TABLE border="0" cellpadding="0" cellspacing="0" width="620"><TR><TD bgcolor="#0086b2"><IMG height="1" src="resources/dot.gif" width="1"></TD></TR><TR><TD align="center"><FONT color="#0086b2" size="-1"><I>
  109. Copyright &copy; 1999-2015 The Apache Software Foundation.
  110. All Rights Reserved.
  111. </I></FONT></TD></TR></TABLE></BODY></HTML>