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  1. <?xml version="1.0" standalone="no"?>
  2. <!--
  3. * Licensed to the Apache Software Foundation (ASF) under one or more
  4. * contributor license agreements. See the NOTICE file distributed with
  5. * this work for additional information regarding copyright ownership.
  6. * The ASF licenses this file to You under the Apache License, Version 2.0
  7. * (the "License"); you may not use this file except in compliance with
  8. * the License. You may obtain a copy of the License at
  9. *
  10. * http://www.apache.org/licenses/LICENSE-2.0
  11. *
  12. * Unless required by applicable law or agreed to in writing, software
  13. * distributed under the License is distributed on an "AS IS" BASIS,
  14. * WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
  15. * See the License for the specific language governing permissions and
  16. * limitations under the License.
  17. -->
  18. <!DOCTYPE s1 SYSTEM "sbk:/style/dtd/document.dtd">
  19. <s1 title="Bug Reporting">
  20. <s2 title="How to report bugs">
  21. <p> Please report bugs to <jump href="&JiraURL;">Jira</jump>,
  22. the Apache bug database. Pick the product "Xerces-C++"
  23. using the following components&colon;
  24. </p>
  25. <table>
  26. <tr><th><em>Component</em></th><th><em>Description</em></th></tr>
  27. <tr><td>DOM</td><td>Items specific to DOM</td></tr>
  28. <tr><td>SAX/SAX2</td><td>Items specific to SAX or SAX2</td></tr>
  29. <tr><td>Non-Validating Parser</td><td>General Parsing Problem</td></tr>
  30. <tr><td>Validating Parser (DTD)</td><td>DTD related parser issue</td></tr>
  31. <tr><td>Validating Parser (Schema)</td><td>Schema related parser issue</td></tr>
  32. <tr><td>Utilities</td><td>Items related to utilities like MessageLoader, Transcoder, NetAccessors, Platform specific utilities</td></tr>
  33. <tr><td>Build</td><td>Problem with build, makefile, project files</td></tr>
  34. <tr><td>Documentation</td><td>Documentation bugs such as FAQ, Programming Guide</td></tr>
  35. <tr><td>Samples/Tests</td><td>Samples or test cases related issues</td></tr>
  36. <tr><td>Miscellaneous</td><td>Items not covered in other categories</td></tr>
  37. </table>
  38. <p>A copy of your bug report is sent automatically to the
  39. <jump href="mailing-lists.html">&XercesCName; development mailing list</jump>.
  40. </p>
  41. </s2>
  42. <s2 title="Search first">
  43. <p> Check the <jump href="&JiraURL;">Jira</jump> database
  44. before submitting your bug report to avoid creating a duplicate report.
  45. Even the bug has been reported already, you may add a comment to the existing report
  46. since your contribution may lead to a quicker identification/resolution to the bug reported.
  47. </p>
  48. <p> Here is the list of
  49. <jump href=
  50. "http&colon;//issues.apache.org/jira/secure/IssueNavigator.jspa?reset=true&amp;pid=10510&amp;statusIds=1">
  51. outstanding bugs</jump> that are currently reported in Jira.
  52. </p>
  53. </s2>
  54. <s2 title="Write a good bug report">
  55. <p> Writing a useful bug report, which makes the bug reproducible, is the first step
  56. towards the resolution of the bug. Specifics about the bug, like
  57. </p>
  58. <ul>
  59. <li>&XercesCName; version number</li>
  60. <li>Platform</li>
  61. <li>Operating system and version number</li>
  62. <li>Compiler and version number</li>
  63. <li>The XML document (or excerpt) that failed</li>
  64. <li>The C++ application code that failed</li>
  65. <li>Whether you built the &XercesCName; library yourself or used the
  66. binary distribution</li>
  67. <li>What happened</li>
  68. </ul>
  69. <p>
  70. are all necessary information to allow developer to reproduce,
  71. identify, evaluate and eventually, fix the bug, which is the very
  72. purpose of your reporting of the bug.
  73. </p>
  74. <p>If you are providing a patch please review the information in
  75. <jump href="faq-contributing-&XercesC3Series;.html#Submitting Patches">Submitting Patches</jump>.
  76. </p>
  77. </s2>
  78. </s1>